Call Forwarding

Redirect a telephone call to another phone number in Slack.

What if Someone Calls My Clerk Number?

By default, your Clerk number is SMS Only. If someone tries to call your Clerk number the call will be dropped. We have a number of other add-ons that would allow you to either call forward to a different number or enable full voice capabilities.

Enabling Call Forwarding

Clerk’s “Call Forwarding” add-on allows all the calls you receive on your Clerk number to be forwarded to a number of your choice. To update your call-forwarding settings navigate to the clerk dashboard by typing /clerk in your channel and press enter. You will be presented with the Clerk dashboard.

Clerk Dashboard

Click on ⚙️ Settings

Settings Modal

If you have multiple Clerk phone numbers select the one that you'd like to change the settings for.

Call Forwarding Settings