Voicemail

Let callers leave a voice message for you if you aren't available to answer your mobile phone. Clerk will post a link to the audio and a transcription to Slack.

Voicemail is a powerful Clerk add-on for Slack that allows you to receive an audio recording and a speech-to-text transcription of the recording right in your Slack channel. To configure voicemail navigate to the Clerk Dashboard.

Clerk Dashboard

Click on the ⚙️ Settings

Settings Modal
  • Click on ✉️ Voicemail

  • Select your Phone Number.

  • Enable Voicemail

Voicemail Settings - Text to Say

You have two options for a Clerk voicemail greeting.

Text to Say: Just type your text and AI "robovoice" will say the greeting for you.

Audio File: Upload a voice greeting (.mp3, .wav)

Voicemail Settings - Audio Greeting

Note: The supplied audio greeting URL must be a publicly shared URL.

Due to limitations of Slack the file has to be shared on an outside service. Some examples include Google Drive or Dropbox (see below).

Voicemail message will appear right inside of your slack channel as follows:

Voicemail in Slack

Sharing an audio file with Clerk via Dropbox

Dropbox is a great file sharing service and works great for hosting your audio greeting. To upload the greeting navigate to https://dropbox.com

Upload to Dropbox

Right click on the file and select Share

Copy Link

Note: The URL supplied by Dropbox is actually not the direct link and needs to be substituted. To have a direct link to the file substitute "www.dropbox.com" for "dl.dropboxusercontent.com"

Your final URL that you post to Clerk is the following:

https://dl.dropboxusercontent.com/s/kl1es9osojgor0i/voicemail.wav
Voicemail Public URL

If you have any questions or need help with the upload please reach out to support team at support@clerk.chat