In order to best educate your AI Assistant, you need to ensure you’re feeding it the right information. Here’s our guide on how to best educate your AI Assistant for everything your customers has to throw at it.
- Save key pages off your website as a PDF. This includes ‘About’ pages, product pages, FAQ pages. Any information you can feed the AI is valuable. The more pages the better!
The way to do this varies from browser to browser. One common way is to open the print menu my pressing Ctrl + P (Command + P on Mac). Then select ‘Save to PDF’ or ‘Export to PDF’. Name the file something familiar and save to your computer.
- Save pages from your help centre as a PDF. Again, the more pages the better. This educates the AI Assistant on your most commonly asked questions, problems, and how they can be remedied.
What document formats can I give to the Knowledge Base?
You can add to your knowledge base overtime - as your company grows, your AI Assistant will grow with you!