Send & Receive SMS
Allow your staff to communicate with your customers via Clerk SMS and inside Microsoft Teams.
To send a new SMS, click on the New Message Icon (+) in the top right corner of your conversations column. Type the number you want to send an SMS to, or search your saved contacts or cohorts.
Write your message in the text box at the bottom middle of your screen, then click on the fly/send button to send it to your contact.
After you send the SMS, a contact will be created and a new conversation will appear in the conversations column. Any inbound SMS from this contact will appear in this conversation.