Bulk SMS

Bulk SMS is a way of communicating with a wide range of customers using SMS all through Slack.

Bulk SMS is a way of communicating with a wide range of customers using SMS all through Slack. With our bulk SMS service, your business is able to contact thousands of potential users and customers via SMS. This can be used both for marketing and notifications.

To send a Bulk SMS in Slack navigate to the clerk dashboard by typing /clerk in your channel and pressing enter. You will be presented with the Clerk dashboard.

Clerk Dashboard

Creating Groups

Bulk SMS uses "groups" to send one to many message. You can think of groups as "cohorts" of your users/customers. There are a couple of ways that you can create a group:

Once created select your group by typing in the search dialog box.

Send a Bulk Message

Click on πŸ‘¨β€πŸ‘©β€πŸ‘§ Send Bulk SMS

Bulk SMS

Select the desired Group and Slack channel where the replies will go to.

You can also schedule your campaign by clicking Send Later and selecting date/time

Schedule SMS Campaign

Note: By sending bulk sms you acknowledge that everyone on your contact list explicitly accepted communication from your phone number.

Depending on the size of your SMS group it can take few minutes for the campaign to successfully go through.

Campaign Metrics