Inbox

Clerk shared inbox is where you can search for and view all of your account's text message threads.

Clerk shared inbox is where you can search for and view all of your account's text message threads. The SMS Inbox stores all SMS messages sent and received by Slack users. It displays the phone number, message, and the date/time that the message was received.

To access your Inbox navigate to Clerk Dashboard /clerk and click on 📥 Inbox

Clerk Dashboard

Alternatively you can just click on Clerk app under Apps section.

Clerk Home

SMS Inbox

Clerk Inbox

The search field works by searching by name or a phone number.

Tags

Conversations can be filtered by:

  • Channels

  • Status

  • Priority

Refer to section on Notifications to see how to assign a status to a conversation.

Conversations

Conversation Thread
  • Clicking on the message thread will open up the relevant Slack conversation thread.

  • Clicking on ... on the right side of the the message will give you an option to bring up the Assign modal or Delete the message.