Workflows can run right in Slack, or connect with other tools and services. Any member of a Slack workspace on a paid plan can use Workflow Builder to create custom workflows. With this workflow, your team can quickly send SMS and bulk SMS all without leaving Slack.
A few uses for this workflow:
- Sales: Sending Bulk SMS to new sales opportunities
- Support: Sending SMS to customers all in Slack
- Reminders: Trigger SMS notification reminders
Create a workflow
Workflows are channel specific. Click on the ⚡ and select "Open Workflow Builder"
Choose a trigger
The trigger you pick for your workflow determines how it will start. Workflows are channel-specific, and can only be used in the channel you choose. Depending on your business need select the appropriate trigger.
Trigger an SMS notification to all employees every Monday at 8 am.
Select your Group and type your message. Once you are done click Save.
You are all set. Bulk SMS will now trigger every Monday at 8 am.
Send a scheduled SMS reminder - send an automated group SMS every Friday at 3:00 PM asking all employees to submit their timesheets.
Trigger an SMS from a webhook - send an automated SMS by hitting Slack webhook URL. Pass in phone number and the message as variables.