Written By Igor Boshoer
Last updated About 2 months ago
At Clerk Chat, security is a top priority. Our platform is designed with robust security measures to ensure that our customers' data and communications are protected. This page outlines the key aspects of Clerk Chat's security framework, giving resellers the information they need to confidently sell the platform to their clients.
Introduction
Clerk Chat provides a secure, reliable messaging platform for businesses that prioritize the privacy and safety of their communications. Whether it's personal data or business communications, Clerk Chat ensures that all information is handled with the highest level of security. Our platform is designed to meet the rigorous standards of modern security frameworks, making Clerk Chat a trusted choice for businesses of all sizes. Clerk Chat adheres to major security and privacy regulations, ensuring that the platform meets the necessary legal and industry standards: SOC2 Type 2.
Data Encryption
Data security starts with encryption. Clerk Chat uses industry-standard encryption protocols to safeguard data in transit and at rest:
Data in Transit: All communications between clients and servers are encrypted using Transport Layer Security (TLS), ensuring that data cannot be intercepted during transmission.
Data at Rest: Sensitive information stored on our servers is encrypted using advanced AES-256 encryption, adding an additional layer of protection.
User Access and Authentication
Clerk Chat employs a multi-layered approach to user access and authentication:
Role-Based Access Control (RBAC): Only authorized users can access specific data or perform certain actions, minimizing the risk of unauthorized access.
Secure Infrastructure
Clerk Chat operates on a highly secure and scalable cloud infrastructure. Our platform leverages top-tier data centers that adhere to strict security protocols, such as:
Firewalls and Intrusion Detection Systems (IDS): Continuous monitoring for threats and unauthorized activity.
Regular Security Audits: Routine security checks to identify vulnerabilities and ensure the platform remains secure.
Backup and Redundancy: Frequent backups and data redundancy help to ensure business continuity in case of hardware or software failures.
Incident Response
In the event of a security incident, Clerk Chat follows a comprehensive incident response plan:
Detection and Monitoring: Our systems are monitored 24/7 to detect and address potential threats in real time.
Response Plan: In case of a breach, Clerk Chat's dedicated security team immediately investigates, isolates the issue, and mitigates risks.
Communication: Affected users are promptly informed, and corrective actions are communicated transparently.
For more information and additional details please refer to our Trust Center and Security Pages