Release Notes

When creating or editing an agent, you'll find "Webhook" as a new trigger option. This allows you to initiate your agent flows by sending a request from any external system, tool, or API that supports webhooks.

Need to share or use your inbox phone number? Just click on it, and it's copied to your clipboard. Save yourself a few seconds (and a few keystrokes!).

Clerk Chat can now trigger AI agents when contacts join or leave lists. This is incredibly useful when you want to send a message when a contact joins a new List.

For example, if you have a list called "leads," you can now trigger an automated AI sequence every time a contact becomes a lead.

We've been listening, and we're excited to share major accessibility improvements to Clerk Chat.

Here's what's new:

• Inbox Focus: The left column can now be focused using the "Tab" key after opening Clerk Chat with a shortcut.

• New Message Shortcut: Quickly start a new message with "Option/Alt + N.”

• Consistent Navigation: Pressing "Esc" will navigate you from an open chat conversation back to the list of conversations and campaigns.

• Chat History Input: "Enter" will take you to an inbox’s chat history input even if that conversation is already open.

• Improved Tab Navigation: We've refined "Shift + Tab" navigation to provide a more intuitive experience, including navigating to inbox conversations and campaigns, the search bar, filter, and more from messages.

We've made it even easier to hand off conversations from your AI Agents to your human team members! Introducing the "Assign to Team Member" Agent Tool. 🤝

Now, when your agent flow reaches this node, the AI will assign the conversation to a human on the designated inbox, using the "assign to" list. Additionally, you can choose exactly who the conversation should be assigned to, or multi-select and assign conversations to multiple team members simultaneously.

Stay on top of your team's activity with our brand new Activity Feed! You'll find it conveniently located in the sidebar.

Here's what you can expect:

• Conversation Assignments: Get instant notifications when you've been assigned a new conversation, so you can jump right in and provide timely support.

• Team Invitations: See when your teammates invite new members to join, keeping you informed about your growing team.

Stay tuned for more activities to be added to the feed in future updates!

This handy feature lets your AI agents connect with any external webhook or API, opening up a world of possibilities for automation and integration.

Here's what you can do:

• Connect with tools like Zapier or Make: Integrate with popular automation platforms to trigger actions in other apps based on your Clerk Chat conversations.

• Use third-party APIs: Access data, send notifications, or trigger events in external services.

• Build custom integrations: Create unique solutions tailored to your specific needs and workflows.

With the HTTP Request Tool, your AI agents become even more powerful and versatile, performing actions, gathering information, and interacting with other systems.

Stay in the loop with the latest Clerk Chat improvements! We've integrated our Changelog directly within the app, so you'll now receive timely pop-up notifications whenever we release new features, enhancements, or bug fixes. This ensures you're always aware of the latest and greatest Clerk Chat has to offer.