Feature Requests
Group SMS
Group SMS
Copy Phone Number to Clipboard
Copy Phone Number to Clipboard
Customer Lookup Webhook
Customer Lookup Webhook
Send SMS on missed call
Send SMS on missed call
WhatsApp Group SMS
WhatsApp Group SMS
Update all existing threads with name of contact
Update all existing threads with name of contact
Automatic Signatures
Automatic Signatures
WhatsApp Templates
WhatsApp Templates
Add Days to the Operating Hours
Add Days to the Operating Hours
Automation Placeholders
Automation Placeholders
Conversion / Revenue Tracking of SMS Campaigns
Conversion / Revenue Tracking of SMS Campaigns
Ability to send Files
Ability to send Files
Bot Functionality
Bot Functionality
Would be great if we could include the entire thread conversation when we create a channel
Would be great if we could include the entire thread conversation when we create a channel
Sequence Texting
Sequence Texting
Sending Welcome Messages when a new contact is added
Sending Welcome Messages when a new contact is added
Programmable operating hours
Programmable operating hours
Unread /Unreplied notification on threads
Unread /Unreplied notification on threads
Integration like “FileinBox” to send large files on Slack
Integration like “FileinBox” to send large files on Slack
HubSpot Integration
HubSpot Integration
Download Images from SMS
Download Images from SMS
WhatsApp Group messages
WhatsApp Group messages
Make text box bigger/ See full message when typing. Teams.
Make text box bigger/ See full message when typing. Teams.
Block contacts MS Teams
Block contacts MS Teams
Auto sync contatcs- Salesforce
Auto sync contatcs- Salesforce
A recycle-bin Feature accessible by Admins only. So that if someone delete any SMS they can still review it and if needed restore it.
A recycle-bin Feature accessible by Admins only. So that if someone delete any SMS they can still review it and if needed restore it.
Dual Language / Translations - Ability to use more than one language on Clerk
Dual Language / Translations - Ability to use more than one language on Clerk
Individual (private) contacts - Clerk
Individual (private) contacts - Clerk
Ability to select all contacts in one click and delete them
Ability to select all contacts in one click and delete them
Integration with Global Relay Archiving
Integration with Global Relay Archiving
Ability to Change Workspace Color to make it relevant to Brand Color
Ability to Change Workspace Color to make it relevant to Brand Color
Individual department based Team so that customers can create separate team for each department with dedicated admin for each team
Individual department based Team so that customers can create separate team for each department with dedicated admin for each team
Internal Notification to team members when we mention any team member in the discussion thread on our webapp/teams
Internal Notification to team members when we mention any team member in the discussion thread on our webapp/teams
Product Plans
Ability to add images to send modal
Ability to add images to send modal
Do Not Disturb List
Do Not Disturb List
Workflow Triggers
Workflow Triggers
Bugs
UI/UX Improvements
Integration Plans
Working on It
Access last message of a thread
Access last message of a thread
In Testing
Zapier Integration
Zapier Integration
Done
Ability to export contacts out of Clerk
Ability to export contacts out of Clerk
Outlook Integration
Outlook Integration
Salesforce Integration
Salesforce Integration
Ability to add additional fields to Address Book
Ability to add additional fields to Address Book
Ability to send separate SMS in a campaign like email and use variables like {first name}
Ability to send separate SMS in a campaign like email and use variables like {first name}
Automatic opt-in / opt-out
Automatic opt-in / opt-out
Ability to sort/search sms threads
Ability to sort/search sms threads
Improved threading
Improved threading
Do not disturb list
Do not disturb list
Bandwidth Integration
Bandwidth Integration
Slack Workflows Step
Slack Workflows Step
Add/Edit contact
Add/Edit contact
Address Book
Address Book
Ability to set welcome message
Ability to set welcome message
Ability to set away hours
Ability to set away hours
Ability to set away message
Ability to set away message
Hubspot Integration
Hubspot Integration
Google Sheets Integration
Google Sheets Integration
Google Contacts Integration
Google Contacts Integration
Ability to associate a number to a channel
Ability to associate a number to a channel
Ability to set your default Clerk channel
Ability to set your default Clerk channel
Global Settings
Global Settings