What is Microsoft Teams Operator Connect?

Written By Josh Hancock

Last updated About 2 months ago

Microsoft Teams Operator Connect is designed to enhance the calling capabilities of Microsoft Teams by allowing customers to directly connect to phone carriers to the Teams platform. This enables users to make and receive external calls to traditional phone numbers and PSTN (Public Switched Telephone Network) numbers directly from Microsoft Teams.

With Clerk Chat's integration with Operator Connect carriers, businesses can leverage the power of these carriers to enable reliable and efficient calling & messaging services within their organization. By tapping into the resources and infrastructure of established Operator Connect providers, Clerk Chat ensures a high-quality calling & messaging experience for users, allowing them to reach out to customers, clients, and team members seamlessly.

Moreover, if an organization does not have an existing Operator Connect carrier or is looking for a comprehensive solution, Clerk Chat has got them covered. In addition to leveraging external carriers, Clerk Chat has its own built-in capabilities to handle both calling and SMS needs for the organization. This means that even without an existing Operator Connect setup, businesses can still enjoy the benefits of robust calling and text messaging functionalities provided by Clerk Chat.