WhatsApp

Written By Yevhen Havrylenko

Last updated About 1 month ago

WhatsApp for Business is designed specifically for business owners to connect with their customers. Clerk WhatsApp integration provides a variety of features that allow businesses to communicate with their customers in a more efficient and effective way.

Some of the key features of WhatsApp for Business include the ability to create a business profile, send automated messages, and provide quick replies to frequently asked questions. The app also allows businesses to send newsletters, updates, and promotional messages to their customers.


Additional Numbers

By default Meta limits the amount of phone numbers that you can associate with your account. To increase the limit reach out to the Meta Support team by navigating to https://business.facebook.com/direct-support

Submit a ticket


Payment Method

Meta requires a valid payment method on file to enable WhatsApp messaging.

πŸ’° Meta provides 1,000 conversations per month free of charge per each phone number.


Business Profile

As a business you can update the information and logo that will be displayed to the customers.

Navigate to WhatsApp Settings

ℹ️ Make sure the Display Name matches your verified business name or Meta will reject it.


Message Templates

WhatsApp Business requires the use of message templates when sending outbound messages to customers. These templates must be pre-approved by WhatsApp and can be used for sending notifications, appointment reminders, shipping confirmations, and other types of messages. The use of templates helps ensure that businesses are providing valuable and relevant information to their customers, while also maintaining a high level of trust and security.

Navigate to WhatsApp Manager

ℹ️ Note: You must create snippets with the exact same name as the WhatsApp Business Template (see below). Clerk does not currently support templates with WhatsApp template variables.

Next, create the snippet with the same name as the WhatsApp business template. Now you can use this snippet to send the WhatsApp template in Clerk!