Clerk Chat SMS templates or templatized messages are pre-written text messages that can be used in various communication scenarios.

They are particularly useful for several reasons:

1. Efficiency: They save time. Instead of composing a new message for each situation, you can quickly select a relevant template. This is especially beneficial for businesses or individuals who send repetitive messages.

2. Consistency: They ensure consistency in communication. By using a standardized message, you maintain a uniform tone and style, which is important for brand identity and customer perception.

3. Accuracy: They reduce the risk of errors. When messages are composed on the fly, there's a higher likelihood of typos or misinformation. Templates are typically proofread and accurate.

4. Convenience: They are convenient for common responses. For customer service, common queries can be answered swiftly and efficiently without the need to type out each response.

5. Customization: Although they are pre-written, many templates allow for some level of personalization. For instance, you can insert the recipient's name or specific details relevant to them.

6. Scalability: For businesses, they enable handling a large volume of messages efficiently. This is crucial in situations like marketing campaigns or customer support.