RCS Agent Setup

To launch your RCS Agent, Clerk Chat needs a few assets and details from your team. Once these are submitted, our team will handle brand verification, carrier approvals, and launch preparation for you.

Written By Chelsey Craig

Last updated 10 months ago

Brand Logo:

  • 244 x 244 px logo (PNG or JPG)

  • 1440 x 448 px banner

  • No text overlays; use your official brand mark

Agent Display Name:

  • Up to 25 characters

  • Should clearly reflect your brand or campaign

Brand Description: (optional but recommended)

  • A short tagline (max 90 characters) to help users recognize your business

URLs:

  • Website: Full URL (e.g., https://yourbrand.com)

  • Privacy Policy: Public link to your data/privacy page

  • Terms and conditions: Public link to your T&Cs page

Contact Information:

  • Email: For account and carrier correspondence

  • Phone Number: Direct business line (e.g., +18885725375)

Test Device Numbers:

  • Up to 5 mobile numbers in E.164 format

  • Used for testing and previewing messages before launch

Once these items are submitted, Clerk Chat will handle brand verification, carrier approvals, and launch preparation.