RCS Agent Setup

To launch your RCS Agent, Clerk Chat needs a few assets and details from your team. Once these are submitted, our team will handle brand verification, carrier approvals, and launch preparation for you.

Written By Chelsey Craig

Last updated 3 months ago

Brand Logo:

  • 244 x 244 px logo (PNG or JPG)

  • 1440 x 448 px banner

  • No text overlays; use your official brand mark

Agent Display Name:

  • Up to 25 characters

  • Should clearly reflect your brand or campaign

Brand Description: (optional but recommended)

  • A short tagline (max 90 characters) to help users recognize your business

URLs:

  • Website: Full URL (e.g., https://yourbrand.com)

  • Privacy Policy: Public link to your data/privacy page

  • Terms and conditions: Public link to your T&Cs page

Contact Information:

  • Email: For account and carrier correspondence

  • Phone Number: Direct business line (e.g., +18885725375)

Test Device Numbers:

  • Up to 5 mobile numbers in E.164 format

  • Used for testing and previewing messages before launch

Once these items are submitted, Clerk Chat will handle brand verification, carrier approvals, and launch preparation.